At Leicester we strive to ensure all patients, both NHS & privately funded receive the best care, tailored to their needs, delivered with compassion & care. We share your disappointment if your experience is not that of our normally high standard. We kindly ask that you give us the opportunity to address this by contacting us directly via post or telephone first, before posting negative feedback on anonymous forums. We value the opportunity feedback gives us to learn & make changes for the better. Thank you for your continued support, as well as giving us the chance to be part of your journey.

Office opening hours

Leicester Fertility Centre Reception is open Monday - Friday 09:00 until 16.30

The phone is only manned during these times, however an answer service is available for routine appointments and enquiries. Please leave your name, contact details and query and a member of the team will get back to you. Please be aware that Monday mornings are extremely busy and it may take until the afternoon for non urgent queries to be answered.

Emergency Contact for patients

We provide emergency cover for patients 24 hours a day, 365 days a year.

Our direct line telephone number (0116 2585922) is manned throughout the day.

Our emergency out of hour’s number is: 07921545571.

One of our specialist infertility nurses will be able to deal with any emergency issues.

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